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Coronavirus UPDATE – Covid-19

The surgery remains open for normal hours during the Covid19 pandemic.  To keep our patients and staff safe and to help reduce the risk of infection we have made a few changes.

  • Routine appointments have been suspended
  • The Doctors will be carrying out telephone triage.  Please telephone the Surgery before 10.00am to arrange a telephone appointment with the GP
  • The doctor will contact you by telephone or pre-arranged video link.  Many problems can be dealt with in this way
  • If the Doctor has assessed you and you require a face-to-face examination the Doctor will arrange a suitable appointment

Please DO NOT attend the surgery unless your appointment has been confirmed by prior telephone call

Please ensure your telephone numbers are up to date with the practice

Thank you for your patience and understanding and please stay safe

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If you suspect you have Coronavirus:

  • PLEASE DO NOT COME TO SURGERY
  • Please stay at home and consult https://111.nhs.uk/covid-19 for further information
  • Do not use public transport or taxis
  • Do not go to work, school or public places
  • Do not just present yourself to any GP surgery or hospital without seeking advice first

     

    Why Can I Not Come to the Practice?
  • GP surgeries are not properly equipped to handle such cases as you will need specialist testing and care
  • We do not have any personal protective equipment required to deal with a suspected case of Coronavirus COVID-19
  • By turning up at surgery, you risk the surgery, yourself and others at risk - This cannot be stressed enough 

PLEASE DO NOT COME TO THE SURGERY IN PERSON

PLEASE CALL NHS 111 or check https://111.nhs.uk/covid-19 or if necessary contact the surgery

 Public Health recommends that the following general cold and flu precautions are taken to help prevent people from catching and spreading COVID-19:

  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or
  • See Catch it, Bin it, Kill it.
  • Put used tissues in the bin straight away.
  • Wash your hands with soap and water often – use hand sanitiser gel if soap and water are not
  • See hand washing guidance.
  • Try to avoid close contact with people who are unwell.
  • Clean and disinfect frequently touched objects and surfaces.
  • Do not touch your eyes, nose or mouth if your hands are not clean.


Bank Holidays Closures

Bank Holidays 

The surgery will be CLOSED

Monday 31 August - Bank Holiday

Friday 25 December - Christmas Closure

Monday 28 December - Christmas Closure

IN CASE OF A MEDICAL EMERGENCY PLEASE PHONE THE OUT OF HOURS SERVICE ON 

GP out of hours Services

North and west Belfast : (028)90 744447

South and East Belfast : (028)92 602204

North Down & Ards areas: (028) 9182 2344

Down & Lisburn areas:  (028) 9260 2204 

ANY PATIENTS REQUIRING REPEAT PRESCRIPTIONS OVER THESE BANK HOLIDAY PERIODS WILL NEED TO MAKE SURE THEY HAVE ORDERED AND COLLECTED THESE PRESCRIPTIONS IN ADVANCE.

GP OUT OF HOURS IS NOT A ROUTINE SERVICE FOR REPEAT PRESCRIPTIONS AND REPEAT PRESCRIPTIONS WILL ONLY BE ISSUED BY OUT OF HOURS PROVIDERS IN AN EMERGENCY.

Practice Training

The Practice will close one afternoon per month for staff training

This will be the 3rd Monday of each month (excluding July & August)

Please see Opening Times - Practice Training for more details

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