Welcome to Springfield Road Surgery
Welcome to our practice, which operates from two sites, Springfield Road and Riverdale Surgeries. We hope this website will give you useful information of the services we offer.
We have added some online services: our patients can now order repeat prescriptions online by clicking here. To register for these services, please ask a member of practice staff for more information.
For Repeat prescriptions - Please give 48 hours notice
As a temporary measure, please provide details of your nominated pharmacy
The Department of Health Northern Ireland has launched a new Covid-19 NI information app.
The new app is dedicated to providing people across Northern Ireland with immediate advice and links to vital trusted information, as the situation with the pandemic evolves we will keep the app up to date. If you require more information and to check your symptoms click here
The surgery has suspended all appointments in the practice and non essential work until further notice. Please DO NOT ATTEND any appointments previously booked. This is in order to protect our patients and staff and to reduce the spread of infection.
The doctors will be carrying out telephone triage to assess needs.
Please contact the surgery for if you have require telephone triage
If you suspect you have Coronavirus:
PLEASE DO NOT COME TO SURGERY
- Please stay at home and click here for more information
- Do not use public transport or taxis
- Do not go to work, school or public places
- Do not just present yourself to any GP surgery or hospital without seeking advice first
Public Health Agency: https://www.publichealth.hscni.net/
UK Government: https://www.gov.uk/coronavirus
Asthma UK: https://www.asthma.org.uk/advice/triggers/coronavirus-covid-19/
Public Health recommends that the following general cold and flu precautions are taken to help prevent people from catching and spreading COVID-19:
- Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or
- See Catch it, Bin it, Kill it.
- Put used tissues in the bin straight away.
- Wash your hands with soap and water often – use hand sanitiser gel if soap and water are not
- See hand washing guidance.
- Try to avoid close contact with people who are unwell.
- Clean and disinfect frequently touched objects and surfaces.
- Do not touch your eyes, nose or mouth if your hands are not clean.
Suffering from anxiety during the Pandemic?
Click here to find easy access to a range of information, resources and support for helping you understand how to deal with your anxiety during these difficult times while Coronavirus (COVID-19) is impacting on our lives.
Coronavirus - Self Isolation
By law, medical evidence is not required for the first 7 days of sickness (that is, employees can self-certify). After 7 days, it is for the employer to determine what evidence they require, if any, from the employee. Self Certificate
We continue to urge employers to respect the need to stay at home where they are following government advice to do so and to show flexibility in the evidence they require from employees.
If evidence is required to cover beyond the first 7 days of absence then employees can get an isolation note from NHS 111 online
Who can ask for a test
You can ask for a test:
- for yourself, if you have coronavirus symptoms now (a high temperature, a new, continuous cough, or a loss or change to your sense of smell or taste)
- for someone you live with, if they have coronavirus symptoms
This service is for people in England, Scotland and Northern Ireland.
The tests are not suitable for children under 5 years old.
If you're asking for a test for someone else and the person is aged 13 or over, check they're happy for you to ask for a test for them.
When to ask for a test
You need to have the test in the first 5 days of having symptoms.
It's best to ask for the test in the first 3 days, as it may take a day or two to arrange.
What the test involves
The test usually involves taking a swab of the inside of your nose and the back of your throat, using a long cotton bud.
You can do the swab yourself or someone can do it for you.
Will I get a test?
There is very high demand for tests at the moment.
People in hospital and essential workers, including NHS and social care staff, are getting priority.
Even if you are successful in requesting a test, we cannot guarantee you will get one. It depends on how many tests are available each day in different parts of the country.
How do I ask for a test?
You can ask for a test online.
We'll ask you:
- for details such as your name, mobile phone number and address
Coronavirus (COVID-19): face coverings
From 10 August it will be mandatory to wear a face covering in a shop or shopping centre, or any indoor public space where it is not possible to maintain social distancing.
FOR MORE INFORMATION REGARDING FACE COVERINGS PLEASE CLICK HERE
Some circumstances make it difficult for some people to wear face coverings.
In these circumstances people may have a 'reasonable excuse' not to wear a face covering on public transport.
These reasonable excuses include:
if you have a physical or mental illness or impairment, or a disability that means you cannot put on, wear or remove a face covering
if putting on, wearing or removing a face covering would cause you severe distress
if you are travelling with, or providing assistance to, someone who relies on lip reading to communicate
if you need to remove it during your journey to avoid harm or injury or the risk of harm or injury to yourself or others
if you need to eat, drink, or take medication you can remove your face covering
if you are asked to remove your face covering by a police officer or other official
There is no need to get a letter from a doctor or government to show that you do not need to wear a face covering.
If you have a condition which means you cannot wear a face covering you only need to say, if asked, that you cannot wear a face covering because you are exempt.
It is important that we all respect one another and remember that the reasons for not wearing a face covering may not always be visible.
AccuRx Texting Service
For your convenience we now use AccuRX, a secure text service, to contact our patients.
The message is sent directly from a member of the Springfield/Riverdale Surgery to the mobile number held on your record individual medical record. This provides instant communication from the clinical team to our patients. A copy of this text is automatically retained on you notes.
Springfield/Riverdale surgery will always be at the bottom of the message.
You won't be able to reply to them.
Please help us to help you by keeping your number up to date.
If you don't want us to contact you in this way please let us know.
For Medical Emergencies - contact Out-of-Hours
Monday to Friday 1.00pm - 2.00pm (Lunchtime) - Contact 07895 699 859
Wednesday Afternoon - Contact 07895 699 859
From 6.00pm until 8.30am/Weekends/Bank Holidays
North and West Belfast - Contact 028 9074 4447
South and East Belfast - Contact 028 9079 6220
Lisburn Area - Contact 028 9260 2204
NI Direct - Choose Well
Follow the link below for Northern Ireland Guidelines
Change of Telephone Number
It is important that we have your latest contact number. Please let us know as soon as possible if your number has changed (landline, mobile or both). It would also be helpful if we had an email address for you
(Site updated 13/10/2020)