OPENING HOURS
The surgery is open at the following times:
Monday: | 09:00 - 13:00 | 14:00 - 18:00 |
Tuesday: | 09:00 - 13:00 | 14:00 - 18:00 |
Wednesday: | 09:00 - 13:00 | Closed |
Thursday: | 09:00 - 13:00 | 14:00 - 18:00 |
Friday: | 09:00 - 13:00 | 14:00 - 18:00 |
Weekends | Closed | Closed |
We do not offer pre-bookable routine GP appointments and instead there are other ways in which you can reach your GP and please be aware that the GP may request that you visit the practice after speaking to them on the phone.
Routine GP Phone Calls
Our team have a safe working number of daily routine phone calls. These are booked on a first come, first served basis between 8.30-10.00am; please note this call list can fill up prior to the 10.00am deadline. Our team are trained to ask you various questions, please answer these openly and honestly and respect that the GPs have directed our staff to ask these questions and need the information to help you. Someone from the team will call you back throughout the day.
Emergency Triage Telephone Line
Our emergency triage telephone line is available for urgent medical queries only. Again, our team will ask you various questions that the GPs have asked them too. Please answer openly, honestly and do not refuse as we need this information. If our call lists are full, and your query is not a medical emergency, our team will advise you to ring the next working day or may offer the services of other members of clinical staff such as Physiotherapists, Social Workers, Mental Health Practitioners or Pharmacists.
Nurse Appointments
We are still running scheduled nurse led clinics so please ring our team to arrange one of these appointments if directed to. If a hospital has asked you to arrange a blood test at the GP surgery, please ring and explain this to the team who can help facilitate (please note that we need the hospital labels to do). If you would like to organise a routine blood test, please ring and discuss with a GP. Our nursing team are also currently carrying out many chronic disease reviews, smear and vaccinations.
TRAINING AFTERNOONS
We are closed the third Monday afternoon of every month (except July and August) due to staff training.
Please see list of training dates below:
Monday 18 November 2024
Monday 16 December 2024
Monday 20 January 2025
Monday 17 February
Monday 10 March
Please note above surgery times are open to change, please check with reception.
If you need a doctor urgently during these Monday afternoons - Please contact 07514 650507
LOCALITY TRAINING
We will be closed for afternoon (1.00pm-6.00pm) locality training on the following dates:
Thursday 14 November
Wednesday 11 December
If you need a doctor urgently during the above mentioned closures - Please contact 07514 650507